Refund and Returns Policy
Return and Refund Policy
Sisters Venture Store
At Sisters Venture, we strive to ensure your satisfaction with every purchase. In the event that you encounter any issues or defects with your order, we have a straightforward return and refund policy in place.
Return and Refund Period:
Sisters Venture Store
We understand that sometimes things don't go as planned. Hence, we offer a generous 3-day return and refund policy from the date of your purchase. This allows you ample time to inspect your items and notify us of any concerns.
Eligibility for Returns:
Sisters Venture Store
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as you received it. It should also include any tags, labels, or accessories that came with the product.
Initiating the Return Process:
Sisters Venture Store
If you need to initiate a return or request a refund, please contact us promptly. You can reach our dedicated customer service team via WhatsApp at 03347555221. Kindly provide your order number, a brief description of the issue, and any supporting photographs if applicable. This will help us expedite the process and provide you with the best possible solution.
Return Shipping:
Sisters Venture Store
Customers are responsible for the return shipping costs, except in cases where the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping service to ensure that your return reaches us safely.
Return Shipping:
Sisters Venture Store
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow a reasonable time for the refund to reflect in your account.
Contact Us:
Sisters Venture Store
If you have any further questions or concerns about our return and refund policy, feel free to reach out to our customer service team. We are here to assist you and ensure that your shopping experience with Sisters Venture is nothing short of delightful.